Increase productivity on your farm and stay organized, anytime anywhere, with the new Brandt Customer Portal. Order parts, request service and manage your account information, all from one convenient application. Here are five ways the Customer Portal can benefit your farming operation:
Using just your machine's serial number, order the exact part that you need. Your order will be prepared for pick-up at your local Brandt dealership. If you don't have the serial number, you can search by: machine, part number or part description. After ordering, you can use our express line in-store to pick up your order quickly. We are committed to responding to all requests (during store hours), within 30 minutes. Requests made outside of store hours will be responded to by 9 am the following business day.
Request service work online, 24/7. Submit a request for service with your local Brandt dealer, directly from the online portal and we'll coordinate and schedule your appointment or service call. All service requests will be responded to within 30 minutes during store hours or by 9 am the following business day (if requested outside store hours).
Efficiently manage past invoices and transactions with your online account. View past information to see trends in your purchases, which can help guide you in making informed business decisions. Keep your information up to date and access all your EQUIP accounts from one convenient login, using any device.
Access time-saving resources, including equipment maintenance sheets and quick reference guides for machines and parts all within the John Deere library. These can be conveniently downloaded and printed to keep in your machine.
Keep track of and organize the equipment that you currently own. If you have sold a piece of equipment privately or purchased a new unit at auction, you can simply send a request and we will process those changes promptly to ensure your account reflects your current operation. Our commitment is to keep you in the field when it matters most, which is why we are dedicated to providing round-the-clock support through this new online portal. Sign-up for the Brandt Customer Portal to take advantage of these benefits and more.